We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Oltira (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sapphirie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My 6-year-old has been battling the fisted pencil grip since he learned to pick up a writing utensil. It's been his preferred grip for so long that he's actually surprisingly dextrous with his wrist to the point that he can actually write legible letters and color inside the lines very well. BUT that's not what we want forever! I've been experimenting with different pencils and grips for years- chunky pencils, triangle-shaped crayons, short and stubby markers and colored pencils, special triangle-shaped pencil grips, grips with indents and bumps on them to promote better finger posture- anything that forces him to use some type of pinch in his grip instead of holding it in his fist. Nothing has stuck. He loves these grips, though! I can't say much for their durability, because once he's got them in a pencil case at school at some point they may not last long, but for the price I'm totally cool with replacing these a few times a year. I haven't once uttered the words, "Use your pencil pinch!" in days and it's been blissful to do our summer workbook.
This product has been a lifesaver for my child's handwriting ever since he's been home due to the pandemic. He had a tendency to hold his forefinger higher up on the pencil. Even after our corrections it would find itself back up higher on the pencil. The pencil grips have trained his fingers to hold a pencil/pen more correctly, now even when we use one with out the grip! My son loved to use the grips, firstly because there was a blue one, his favorite color, and also because they were comfortable on his fingers and he wasn't worried about how they felt. That allowed him to concentrate more on his handwriting. Highly recommend this product for anyone who's child is learning to write or needs a trainer in holding the pencil correctly to neaten their handwriting.
These are great for kids that are trying to hold the pencil and it keeps slipping out of their hands. My kids love these and are also great for drawing for long periods of time. Very comfortable, flexible, non-slip, and soft. It definitely helps with keeping fingers in place for learning kids to write. This variety pack of different colors helps identify pencils for each kid. Definitely recommend.
I have had such difficulties trying to teach my youngest daughter to hold her implement. She is a lefty in a right-handed home. Since receiving these pencil grips, she can hold her implement properly 100% of the time and WITHOUT frustration for either of us. If you are having frustrations, give this a try. Highly recommended!
My little one is turning 3 year old soon. He has been holding pens in a weird way (no matter how I correct him). I bought this to pencil grip to see if he will start holding pens correctly. It's a bit tough to get him to use the grip at first, but after I put the grip on tightly he had no choice but using it. It made a great difference on how he holds his pens. Love it! Will definitely recommend it!
Great pencil grip to have in your bag of tricks. Be careful, you may find a similar pencil grip cheaper but they do not necessarily fit on a standard pencil. Some are slightly too large and slide down a pencil making them useless. These are great and fit a standard pencil! Highly recommend.
Some of my first-graders were having problems with pencil grip. They loved using these, and I was very pleased to see their grip improving. After they had used them for a while, I told my students they were allowed to stop using them, as long as they continued holding their pencils correctly. Some of the students liked them so well they didn't want to stop using them! I'd definitely buy them again. They seem to hold up well and do the job.
I was worried about how this would fit, but it fits my 10 yr olds hands perfectly and is slightly big on my 4 yr old's hands. Great for kids with fine motor issues. My son has serious trouble holding utensils and pencils due to poor pincer grasp with ADHD. This solves his issues. I do have to check his middle finger bc he will wrap it around the top of the pencil over his index finger if I'm not watching.
Works well with my 3 year old. He figured it out pretty quick. It somehow works with any finger size as his tiny fingers fit, but mine can fit as well. Helps him hold the pencil correctly and really helped him follow lines and draw shapes better. It is really quite hard to get pens or pencils into it though, but I guess it helps keep them secure
Great set of accessories. My daughter is autistic and struggles with holding pencils. This has helped with her tracing so much. I do wish one set was large for markers or the larger #2 pencils they use in kindergarten. Other than that, great item.
I bought these in hopes that we could work on the fine motor development of several students in my childcare center. I have tried others but they only had one type. I love that these have different options to be fit the student and what they need. Parents have even been asking where they can get them. Will definitely be buying these again!
Exactly what my three year old needed to learn how to grip his pencil. I COULD NOT get him to hold it well so that meant no writing at all. With these I have been able to teach him a letter a week! He loves learning to write now because he can actually do it.
These are quite good in terms of helping position the fingers but the should have an indicator of top finger and bottom finger and be designed with a slight difference for both.
Good value for the money. They're durable and a bunch were included. They're ambidextrous so that I (left handed) can teach my daughter (suspected right handed) how to hold a pencil and get her to practice doing it. The only thing I wish that the company would have done is make them in different sizes to fit crayons, colored pencils, markers, etc. Otherwise, I'm happy with my purchase.
Bought this product for my 5 yr old. Perfect size for a child who is learning to write. Product did not slide when on pencil.
I couldn't get my almost 5 year old to hold his pencil right, and I was having a hard time teaching him where to place his fingers. These worked out perfectly and are easy to use. Hopefully soon he won't need to use these at all. Definitely recommend to anyone who needs to teach their child how to hold a pencil
My daughters hand wringing isn’t very good. I was told by a teacher friend of mine that this would help her. I have to admit that I wasn’t sure about this product but it is helping her. She will not write without using this product. She still needs to work on her handwriting but this product is helping her improve day by day.
These are great for any kid! The ones with the loop to hold the finger in place are perfect to help kids develop a good tripod grip. Occupational Therapists that work with special needs kids could use these for writing help.
I bought these for my daughter as it was recommended by her kindergarten teacher to get something like this to adjust her pencil grip. The issue I have with these is that they won't fit on the thicker pencils that are typically used in kindergarten for smaller fingers. It will fit on a normal size pencil only.
My son is three years old and I was teaching him to write and he would get frustrated when he would hold the pencil wrong and this defeated the whole issue. It is impossible for him to hold the pencil incorrectly and he is so proud of himself because his writing has improved tremendously and I love seeing him happy!
We had a hard time teaching my son how to keep pencils correctly in his hand until we hered about this product from a friend. After only two weeks of using them he shows a great improvement in correct use of pencils.
Of all of the grips I tried when I put my 5yr old on to "level 1" of these grips he liked it, said it was better than the other grips he tried that did not hold your fingers in place, and these actually worked. Very happy.
This was perfect for my three year old. It fits on regular size pens and pencils. With oil it can fit on the larger beginning pencils
I got this for my 3 year old daughter. She will be starting preschool soon and struggles to hold a pencil correctly. I showed her how to hold it correctly using these grips once and she has it down pat. Shes tracing letters so much better with using these grips. I highly recommend these for teaching your littles!
Thank you. My son writing was a mess. Even the teacher was having problem with him. Then I bought this. And in less than two hour he took it off and started writing the correct way. This is a most have for early years in school.